Frosted Mermaid Logo

We'd Love to Hear From You

Please reach out with any questions or concerns. We look forward to hearing from you and creating something special for your celebration!

How to Reach Us

Choose the best way to get in touch based on your needs

For Orders

Ready to place an order? Use our detailed order form for the fastest service.

Order Form

For Questions

Have questions about our services, flavors, or pricing? Send us a message.

Contact Form

For Consultations

Text us directly for quick consultations and immediate responses.

808-250-6218

10am-6pm Hawaii Time

Communication Preferences

  • • Text messages preferred for quick responses
  • • We are receiving many spam calls and may not answer unknown numbers
  • • Please text to schedule a call consultation if needed
  • • We do NOT consult via Instagram or Facebook
  • • Email responses may take 24-48 hours
  • • Check your junk mail if you haven't received an invoice

Send Us a Message

Have a question or want to learn more about our services? We're here to help!

Custom Orders Temporarily Unavailable

We are currently not accepting custom orders at this time. Please check back later or contact us directly at 808-250-6218 for more information.

Find Us at Pop-up Events

Want to try our products in person? Check out our upcoming pop-up locations

Upcoming Events

Makawao Nights

Oskie Road, Makawao

Fridays 4:00-8:00 PM

Check Instagram for dates

Follow us on Instagram for the most up-to-date pop-up information and special announcements!

Stay Connected

Follow us on social media to see our latest creations, get updates on pop-up events, and be the first to know about special promotions!

Business Information

Important details about our operations and location

Contact Hours

Text/Call:

10:00 AM - 6:00 PM

Hawaii Time

Response times may vary during busy periods

Location

Based in:

Wailuku, Maui

Hawaii

Home-based licensed kitchen
Pickup at Kehalani Foodland

Service Area

We serve:

All of Maui Island

Delivery Available

Cookie shipping available
to mainland & other islands

Important Business Information

Licensing & Safety

  • • Licensed home-based kitchen
  • • Food Handlers Permit
  • • Direct-to-consumer sales approved
  • • Commercial kitchen for wholesale

Allergen Information

  • • Products may contain traces of nuts, gluten, dairy, seeds
  • • We are not responsible for allergies
  • • Gluten-free and dairy-free options available
  • • Please discuss allergies during consultation

Let's Create Something Sweet Together!

Whether you're planning a wedding, birthday party, or just want to treat yourself, we're here to make it special.

808-250-6218
frostedmermaid@gmail.com
Maui, Hawaii